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Your customer is king… do you treat them like one?

Your customer is king… do you treat them like one?

There is no doubt that 2009 has been tough, many businesses haven’t weathered the storm, many have profited on the situation and many have managed to stay afloat. Most have broke even and have to try [...]

When no doesn’t really mean no

When no doesn’t really mean no

Consider an objection to be a challenge, your prospect is putting hurdles in between you and that important sale. Many sales experts consider an objection to be a delay tactic, perhaps it means that you haven’t [...]

Closing the sale, as easy as ABC – Always Be Closing

Closing the sale, as easy as ABC – Always Be Closing

I’ve often told the sales people working for me that the longest 30 seconds of their life will be after they have asked for a sale. Time after time I emphasise the fact that if you [...]